Return and Refund Policy

At FlippingTraders.com, we aim to ensure a smooth and secure marketplace experience for both buyers and sellers. Here’s how our return and refund process works:

1. Eligibility for Refund:
   • Seller Failures: Buyers are eligible for a refund if the seller fails to provide the required details as specified in the listing, or if the seller provides incorrect details that are not mentioned in the seller’s listing.
   • Refund Process: To initiate a refund, please contact our support team with your order details and evidence of the issue. We will review the situation and, if eligible, process the refund.
2. Refund Processing Time:
   • Refunds can take up to 72 hours to process from the time we receive and verify the refund request.
3. Payment Confirmation:
   • If you, as the buyer, have reviewed all details and given us confirmation to release payment to the seller, and we proceed with releasing the payment, you will no longer be eligible for any form of refund or cancellation.
4. How to Request a Refund:
   • Contact our support team with your order number and a clear explanation of the issue.
   • Provide any relevant evidence to support your refund request.
5. Exceptions:
   • No refunds will be granted once payment has been confirmed and released to the seller.

Cancellation Policy

1. Order Cancellation by Buyer:
   • Buyers can cancel an order only before the payment has been released to the seller. If you wish to cancel an order, please contact our support team immediately.
2. Order Cancellation by Seller:
   • Sellers may cancel an order if they cannot fulfill the request. In such cases, the buyer will be eligible for a full refund, and we will process the refund within 72 hours.
3. Cancellation Process:
   • To cancel an order, contact our support team with your order details and reason for cancellation.
4. Post-Confirmation Cancellations:
   • Once payment has been confirmed and released to the seller, cancellations will not be accepted, and no refunds will be provided.

Contact Us

For any questions or to request a refund or cancellation, please contact our support team at:

• Email: Flippingtraders.com@gmail.com
• Phone: 9753778153

Thank you for choosing FlippingTraders.com. We’re here to assist you and ensure a satisfactory experience on our marketplace.